Cancellation Policy
Order Cancellation
Orders can be cancelled within 24 hours of placement. Once an order has been processed and shipped, it cannot be cancelled. Please contact our customer support team promptly if you wish to cancel an order.
Cancellation Process
To cancel an order, please reach out to our customer support team via email or phone with your order number and request for cancellation. We will confirm the cancellation and process any applicable refunds according to our refund policy.
Exchange Policy
Eligibility for Exchange
We offer exchanges on items that are unused, unworn, and in their original condition with tags intact. Exchanges are allowed within 30 days of the purchase date.
Exchange Process
If you wish to exchange an item, please contact our customer support team to initiate the exchange process. You will be required to ship the item back to us at your expense, and upon receipt and inspection of the item, we will proceed with the exchange.
Exchange Restrictions
Certain items, such as personalized or customized products, may not be eligible for exchanges. Please check the product description or contact our customer support team for clarification.
Refunds
Refund Eligibility
Refunds are issued for cancelled orders or returned items that meet our exchange policy criteria. Refunds are processed within 7-10 business days after the returned item is received and inspected.
Refund Method
Refunds will be issued to the original payment method used during the purchase. Please note that it may take some time for the refund to reflect in your account, depending on your financial institution.
Contact Information
For any inquiries, assistance with cancellations, or exchanges, please contact our customer support team at [insert contact information].
Policy Updates
We reserve the right to modify our Exchange & Cancellation Policy at any time. Any changes made will be updated on this page.
